FAQ

HOW DO I RETURN A CHAMBRES ITEM ? See Return Policy 

CAN I EXCHANGE A GIFT? 

No problem! We are happy to exchange your gift. Email us at feelgood@chambres.se and we will gladly accommodate. 

HOLY LUXURY!! MY ITEM WAS DAMAGED, MISSING OR STOLEN

Oh no! Please file a claim with the shipping carrier first, then dash an email to feelgood@chambres.se letting us know your order number and your specific claim number. Once we receive that, we will work together to come to the best resolution.

I AM EXPECTING A REFUND...HOW LONG DOES THIS TAKE?

Please allow 5 - 8 business days for us to receive your order. Heads up—it may take up to 3 days for us to process your return. Once your items have undergone (and passed!) inspection, we will issue your refund to the original form of payment and will notify you of your refund via email. After your refund has been issued by us, please allow 2 additional business days for those funds to be posted to your credit card account.

 DO YOU OFFER EXPEDITED SHIPPING?

Yes, we do offer DHL express.

MY ORDER DIDN’T ARRIVE WHEN I THOUGHT IT WOULD!

While we totally empathize (believe us—we love our Chambres too) Drop us an email at feelgood@chambres.se and we will get on it right away. 

HOW DO I WASH MY CHAMBRES?

One of the delightful things about Chambres is that you can just drop it the machine. We recommend 30°C/86°F but you can wash it in 40°C/104°F if you want. Leave the Bleach alone. Tumble dry on low or drip dry. Washing your Chambres many times doesn’t effect the fit, color and quality. 

WHAT IS THE FABRIC MADE OF?

Rayon is a natural fiber. It’s breathable, keeps you warm in winter and cool in the summer. With the second skin feel, you may forget you have anything on at all. Seriously, we are all about the feeling. Superfine 93% Rayon and 7% Elastane. Certified OEKO TEX 100 &1000 

 HOW IS CHAMBRES PRODUCED?

We believe good energy behind what we make is as important as the garment itself. Our environmentally-friendly community of co-workers in Estonia, Italy and Austria are our extended family. Our attention to love and kindness of how we do what we do are paramount to our mission. Remember, we are all about the feeling. 

WILL MY ITEM WRINKLE?

Never fear … easily hang it in the steam of your shower and it’s fresh and new. Or cool iron it.

CAN I WEAR CHAMBRES TO PRACTICE YOGA AND OTHER SPORTS?

Absolutely. Our clients love the comfort and breathable materials we use. Like you, we stay healthy and happy taking care of our body, mind and spirit. We stay conscious of what we eat and balance with movement and meditation.  

DOES CHAMBRES TRAVEL WELL?

One of the greatest assets about Chambres is it’s 24/7 versatility. We believe that less is more. Travel approved! In our luggage we always bring along the Vittoria dress. It’s so easy to wear one side in the day and reverse it for the nighttime. Suitcases becomes lighter and comfort levels increase. 

CAN I HOST A SHOPPING PARTY?

Absolutely! We welcome Ambassadors for our brand. Drop us an email at feelfree@chambres.se to discuss the details and scheduling.

I CAN’T FIND THE ANSWER TO MY QUESTION!

We aim to please. If you don’t find the answer to your question, feel free to email us at info@chambres.se